The Future of Platform Power: Quarantining Misinformation

Issue Date July 2021
Volume 32
Issue 3
Page Numbers 152-56
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Amid the roiling debate over the impact of the internet on democracy, we reflect on a recent contribution to this topic in these pages by Francis Fukuyama, who proposes that internet companies open their platforms to outside content-moderation services. We support exploring new approaches that promote greater user control and autonomy on social media platforms but take issue with his narrow definition of the problem. While the core issues of agency and power in democratic systems will not be resolved by better technology, improving design can make a positive impact. Whole-of-society problems will ultimately require whole-of-society thinking and action.

About the Authors

Robert Faris

Robert Faris is senior researcher at the Harvard Kennedy School’s Shorenstein Center on Media, Politics and Public Policy.

View all work by Robert Faris

Joan Donovan

Joan Donovan is research director at the Harvard Kennedy School’s Shorenstein Center on Media, Politics and Public Policy

View all work by Joan Donovan